Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06085
VM0006085Membermember6085@example.test · +601110006085 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
887
Current loyalty balance
Lifetime Spend
RM 1,109
Across 10 visits
Total Visits
10
Since 2025-11-13
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
887 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 17
Outlet purchase
2026-04-12 · Member activity · RM 84.00
App session
2026-03-31 · OPLUMO Outlet 17
Points credited
2026-03-19 · Member activity · RM 95.20
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 17
Outlet purchase
2026-02-23 · Member activity · RM 106.40
Points credited
2026-02-11 · OPLUMO Outlet 17
Outlet purchase
2026-01-30 · Member activity · RM 117.60