Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00608
VM0000608Membermember608@example.test · +601110000608 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
681
Current loyalty balance
Lifetime Spend
RM 852
Across 20 visits
Total Visits
20
Since 2025-11-01
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
681 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 14
Outlet purchase
2026-09-27 · Member activity · RM 36.75
App session
2026-09-15 · OPLUMO Outlet 14
Points credited
2026-09-03 · Member activity · RM 41.65
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 14
Outlet purchase
2026-08-10 · Member activity · RM 46.55
Points credited
2026-07-29 · OPLUMO Outlet 14
Outlet purchase
2026-07-17 · Member activity · RM 51.45