Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06078
VM0006078Silvermember6078@example.test · +601110006078 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
1,140
Current loyalty balance
Lifetime Spend
RM 1,426
Across 10 visits
Total Visits
10
Since 2025-11-27
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 10
Outlet purchase
2026-04-26 · Member activity · RM 112.50
App session
2026-04-14 · OPLUMO Outlet 10
Points credited
2026-04-02 · Member activity · RM 127.50
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 10
Outlet purchase
2026-03-09 · Member activity · RM 142.50
Points credited
2026-02-25 · OPLUMO Outlet 10
Outlet purchase
2026-02-13 · Member activity · RM 157.50