Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06070
VM0006070Silvermember6070@example.test · +601110006070 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,363
Current loyalty balance
Lifetime Spend
RM 1,705
Across 28 visits
Total Visits
28
Since 2025-02-02
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 2
Outlet purchase
2026-05-22 · Member activity · RM 48.75
App session
2026-05-10 · OPLUMO Outlet 2
Points credited
2026-04-28 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 2
Outlet purchase
2026-04-04 · Member activity · RM 61.75
Points credited
2026-03-23 · OPLUMO Outlet 2
Outlet purchase
2026-03-11 · Member activity · RM 68.25