Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06065
VM0006065Silvermember6065@example.test · +601110006065 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
1,565
Current loyalty balance
Lifetime Spend
RM 1,957
Across 32 visits
Total Visits
32
Since 2024-12-07
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,565 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 56.25
App session
2026-05-25 · OPLUMO Outlet 14
Points credited
2026-05-13 · Member activity · RM 63.75
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 14
Outlet purchase
2026-04-19 · Member activity · RM 71.25
Points credited
2026-04-07 · OPLUMO Outlet 14
Outlet purchase
2026-03-26 · Member activity · RM 78.75