Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06044
VM0006044Silvermember6044@example.test · +601110006044 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,060
Current loyalty balance
Lifetime Spend
RM 1,326
Across 11 visits
Total Visits
11
Since 2026-03-10
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,060 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 10
Outlet purchase
2026-08-25 · Member activity · RM 97.50
App session
2026-08-13 · OPLUMO Outlet 10
Points credited
2026-08-01 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 123.50
Points credited
2026-06-26 · OPLUMO Outlet 10
Outlet purchase
2026-06-14 · Member activity · RM 136.50