Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06028
VM0006028Silvermember6028@example.test · +601110006028 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,734
Current loyalty balance
Lifetime Spend
RM 2,168
Across 32 visits
Total Visits
32
Since 2025-01-22
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
67d
2026-08-03
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,734 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 11
Outlet purchase
2026-07-22 · Member activity · RM 61.50
App session
2026-07-10 · OPLUMO Outlet 11
Points credited
2026-06-28 · Member activity · RM 69.70
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 11
Outlet purchase
2026-06-04 · Member activity · RM 77.90
Points credited
2026-05-23 · OPLUMO Outlet 11
Outlet purchase
2026-05-11 · Member activity · RM 86.10