Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06022
VM0006022Membermember6022@example.test · +601110006022 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted Out
Points Balance
101
Current loyalty balance
Lifetime Spend
RM 127
Across 1 visits
Total Visits
1
Since 2026-05-22
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
122d
2026-06-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 5
Outlet purchase
2026-05-28 · Member activity · RM 109.50
App session
2026-05-16 · OPLUMO Outlet 5
Points credited
2026-05-04 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 5
Outlet purchase
2026-04-10 · Member activity · RM 138.70
Points credited
2026-03-29 · OPLUMO Outlet 5
Outlet purchase
2026-03-17 · Member activity · RM 153.30