Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06021
VM0006021Membermember6021@example.test · +601110006021 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
955
Current loyalty balance
Lifetime Spend
RM 1,194
Across 22 visits
Total Visits
22
Since 2025-06-05
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
955 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 4
Outlet purchase
2026-06-06 · Member activity · RM 36.75
App session
2026-05-25 · OPLUMO Outlet 4
Points credited
2026-05-13 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 4
Outlet purchase
2026-04-19 · Member activity · RM 46.55
Points credited
2026-04-07 · OPLUMO Outlet 4
Outlet purchase
2026-03-26 · Member activity · RM 51.45