Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06019
VM0006019Membermember6019@example.test · +601110006019 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
599
Current loyalty balance
Lifetime Spend
RM 750
Across 18 visits
Total Visits
18
Since 2025-07-20
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
599 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 2
Outlet purchase
2026-05-10 · Member activity · RM 41.25
App session
2026-04-28 · OPLUMO Outlet 2
Points credited
2026-04-16 · Member activity · RM 46.75
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 2
Outlet purchase
2026-03-23 · Member activity · RM 52.25
Points credited
2026-03-11 · OPLUMO Outlet 2
Outlet purchase
2026-02-27 · Member activity · RM 57.75