Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06012
VM0006012Silvermember6012@example.test · +601110006012 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,039
Current loyalty balance
Lifetime Spend
RM 1,299
Across 18 visits
Total Visits
18
Since 2025-09-06
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,039 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 54.75
App session
2026-06-15 · OPLUMO Outlet 12
Points credited
2026-06-03 · Member activity · RM 62.05
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 12
Outlet purchase
2026-05-10 · Member activity · RM 69.35
Points credited
2026-04-28 · OPLUMO Outlet 12
Outlet purchase
2026-04-16 · Member activity · RM 76.65