Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06009
VM0006009Silvermember6009@example.test · +601110006009 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
1,718
Current loyalty balance
Lifetime Spend
RM 2,148
Across 32 visits
Total Visits
32
Since 2024-10-11
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,718 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 9
Outlet purchase
2026-04-10 · Member activity · RM 54.75
App session
2026-03-29 · OPLUMO Outlet 9
Points credited
2026-03-17 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 9
Outlet purchase
2026-02-21 · Member activity · RM 69.35
Points credited
2026-02-09 · OPLUMO Outlet 9
Outlet purchase
2026-01-28 · Member activity · RM 76.65