Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06008
VM0006008Silvermember6008@example.test · +601110006008 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
2,069
Current loyalty balance
Lifetime Spend
RM 2,586
Across 36 visits
Total Visits
36
Since 2025-01-15
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,069 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 8
Outlet purchase
2026-09-25 · Member activity · RM 63.75
App session
2026-09-13 · OPLUMO Outlet 8
Points credited
2026-09-01 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 8
Outlet purchase
2026-08-08 · Member activity · RM 80.75
Points credited
2026-07-27 · OPLUMO Outlet 8
Outlet purchase
2026-07-15 · Member activity · RM 89.25