Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05995
VM0005995Goldmember5995@example.test · +601110005995 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
2,717
Current loyalty balance
Lifetime Spend
RM 3,396
Across 42 visits
Total Visits
42
Since 2024-05-27
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 12
Outlet purchase
2026-05-23 · Member activity · RM 69.75
App session
2026-05-11 · OPLUMO Outlet 12
Points credited
2026-04-29 · Member activity · RM 79.05
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 12
Outlet purchase
2026-04-05 · Member activity · RM 88.35
Points credited
2026-03-24 · OPLUMO Outlet 12
Outlet purchase
2026-03-12 · Member activity · RM 97.65