Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05982
VM0005982Goldmember5982@example.test · +601110005982 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
3,572
Current loyalty balance
Lifetime Spend
RM 4,466
Across 38 visits
Total Visits
38
Since 2024-12-11
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,572 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 16
Outlet purchase
2026-09-26 · Member activity · RM 84.00
App session
2026-09-14 · OPLUMO Outlet 16
Points credited
2026-09-02 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 16
Outlet purchase
2026-08-09 · Member activity · RM 106.40
Points credited
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 117.60