Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00598
VM0000598Membermember598@example.test · +601110000598 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
103
Current loyalty balance
Lifetime Spend
RM 130
Across 1 visits
Total Visits
1
Since 2026-06-16
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 4
Outlet purchase
2026-06-22 · Member activity · RM 119.25
App session
2026-06-10 · OPLUMO Outlet 4
Points credited
2026-05-29 · Member activity · RM 135.15
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 4
Outlet purchase
2026-05-05 · Member activity · RM 151.05
Points credited
2026-04-23 · OPLUMO Outlet 4
Outlet purchase
2026-04-11 · Member activity · RM 166.95