Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05978
VM0005978Goldmember5978@example.test · +601110005978 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,573
Current loyalty balance
Lifetime Spend
RM 5,717
Across 31 visits
Total Visits
31
Since 2025-04-04
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,573 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 12
Outlet purchase
2026-09-14 · Member activity · RM 111.00
App session
2026-09-02 · OPLUMO Outlet 12
Points credited
2026-08-21 · Member activity · RM 125.80
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 12
Outlet purchase
2026-07-28 · Member activity · RM 140.60
Points credited
2026-07-16 · OPLUMO Outlet 12
Outlet purchase
2026-07-04 · Member activity · RM 155.40