Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05977
VM0005977Membermember5977@example.test · +601110005977 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted Out
Points Balance
275
Current loyalty balance
Lifetime Spend
RM 345
Across 2 visits
Total Visits
2
Since 2026-03-28
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 11
Outlet purchase
2026-04-03 · Member activity · RM 105.00
App session
2026-03-22 · OPLUMO Outlet 11
Points credited
2026-03-10 · Member activity · RM 119.00
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 133.00
Points credited
2026-02-02 · OPLUMO Outlet 11
Outlet purchase
2026-01-21 · Member activity · RM 147.00