Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05976
VM0005976Platinummember5976@example.test · +601110005976 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
5,109
Current loyalty balance
Lifetime Spend
RM 6,387
Across 38 visits
Total Visits
38
Since 2024-08-10
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,109 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 10
Outlet purchase
2026-05-26 · Member activity · RM 125.25
App session
2026-05-14 · OPLUMO Outlet 10
Points credited
2026-05-02 · Member activity · RM 141.95
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 158.65
Points credited
2026-03-27 · OPLUMO Outlet 10
Outlet purchase
2026-03-15 · Member activity · RM 175.35