Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05974
VM0005974Platinummember5974@example.test · +601110005974 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
5,585
Current loyalty balance
Lifetime Spend
RM 6,982
Across 41 visits
Total Visits
41
Since 2024-06-13
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,585 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 8
Outlet purchase
2026-05-22 · Member activity · RM 132.75
App session
2026-05-10 · OPLUMO Outlet 8
Points credited
2026-04-28 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 168.15
Points credited
2026-03-23 · OPLUMO Outlet 8
Outlet purchase
2026-03-11 · Member activity · RM 185.85