Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05964
VM0005964Goldmember5964@example.test · +601110005964 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,666
Current loyalty balance
Lifetime Spend
RM 4,583
Across 42 visits
Total Visits
42
Since 2024-09-05
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,666 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 15
Outlet purchase
2026-09-01 · Member activity · RM 87.00
App session
2026-08-20 · OPLUMO Outlet 15
Points credited
2026-08-08 · Member activity · RM 98.60
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 110.20
Points credited
2026-07-03 · OPLUMO Outlet 15
Outlet purchase
2026-06-21 · Member activity · RM 121.80