Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05962
VM0005962Silvermember5962@example.test · +601110005962 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,288
Current loyalty balance
Lifetime Spend
RM 1,610
Across 32 visits
Total Visits
32
Since 2024-10-14
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,288 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 13
Outlet purchase
2026-04-13 · Member activity · RM 36.00
App session
2026-04-01 · OPLUMO Outlet 13
Points credited
2026-03-20 · Member activity · RM 40.80
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 13
Outlet purchase
2026-02-24 · Member activity · RM 45.60
Points credited
2026-02-12 · OPLUMO Outlet 13
Outlet purchase
2026-01-31 · Member activity · RM 50.40