Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05956
VM0005956Goldmember5956@example.test · +601110005956 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,041
Current loyalty balance
Lifetime Spend
RM 5,051
Across 40 visits
Total Visits
40
Since 2024-06-16
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,041 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 7
Outlet purchase
2026-05-07 · Member activity · RM 87.00
App session
2026-04-25 · OPLUMO Outlet 7
Points credited
2026-04-13 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 7
Outlet purchase
2026-03-20 · Member activity · RM 110.20
Points credited
2026-03-08 · OPLUMO Outlet 7
Outlet purchase
2026-02-24 · Member activity · RM 121.80