Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05948
VM0005948Membermember5948@example.test · +601110005948 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
168
Current loyalty balance
Lifetime Spend
RM 211
Across 4 visits
Total Visits
4
Since 2026-07-13
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
168 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 16
Outlet purchase
2026-08-24 · Member activity · RM 33.75
App session
2026-08-12 · OPLUMO Outlet 16
Points credited
2026-07-31 · Member activity · RM 38.25
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 16
Outlet purchase
2026-07-07 · Member activity · RM 42.75
Points credited
2026-06-25 · OPLUMO Outlet 16
Outlet purchase
2026-06-13 · Member activity · RM 47.25