Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05947
VM0005947Silvermember5947@example.test · +601110005947 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
2,282
Current loyalty balance
Lifetime Spend
RM 2,854
Across 36 visits
Total Visits
36
Since 2024-08-09
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,282 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 15
Outlet purchase
2026-04-19 · Member activity · RM 64.50
App session
2026-04-07 · OPLUMO Outlet 15
Points credited
2026-03-26 · Member activity · RM 73.10
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 15
Outlet purchase
2026-03-02 · Member activity · RM 81.70
Points credited
2026-02-18 · OPLUMO Outlet 15
Outlet purchase
2026-02-06 · Member activity · RM 90.30