Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05944
VM0005944Silvermember5944@example.test · +601110005944 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,918
Current loyalty balance
Lifetime Spend
RM 2,398
Across 42 visits
Total Visits
42
Since 2024-09-27
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,918 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 12
Outlet purchase
2026-09-23 · Member activity · RM 39.75
App session
2026-09-11 · OPLUMO Outlet 12
Points credited
2026-08-30 · Member activity · RM 45.05
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 12
Outlet purchase
2026-08-06 · Member activity · RM 50.35
Points credited
2026-07-25 · OPLUMO Outlet 12
Outlet purchase
2026-07-13 · Member activity · RM 55.65