Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05935
VM0005935Membermember5935@example.test · +601110005935 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
591
Current loyalty balance
Lifetime Spend
RM 739
Across 22 visits
Total Visits
22
Since 2025-09-18
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
591 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 3
Outlet purchase
2026-09-19 · Member activity · RM 22.50
App session
2026-09-07 · OPLUMO Outlet 3
Points credited
2026-08-26 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 3
Outlet purchase
2026-08-02 · Member activity · RM 28.50
Points credited
2026-07-21 · OPLUMO Outlet 3
Outlet purchase
2026-07-09 · Member activity · RM 31.50