Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05928
VM0005928Membermember5928@example.test · +601110005928 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
934
Current loyalty balance
Lifetime Spend
RM 1,168
Across 32 visits
Total Visits
32
Since 2024-12-12
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
934 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 24.75
App session
2026-05-30 · OPLUMO Outlet 13
Points credited
2026-05-18 · Member activity · RM 28.05
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 13
Outlet purchase
2026-04-24 · Member activity · RM 31.35
Points credited
2026-04-12 · OPLUMO Outlet 13
Outlet purchase
2026-03-31 · Member activity · RM 34.65