Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05924
VM0005924Goldmember5924@example.test · +601110005924 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,763
Current loyalty balance
Lifetime Spend
RM 3,454
Across 45 visits
Total Visits
45
Since 2024-03-28
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,763 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 9
Outlet purchase
2026-05-17 · Member activity · RM 75.00
App session
2026-05-05 · OPLUMO Outlet 9
Points credited
2026-04-23 · Member activity · RM 85.00
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 95.00
Points credited
2026-03-18 · OPLUMO Outlet 9
Outlet purchase
2026-03-06 · Member activity · RM 105.00