Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05913
VM0005913Goldmember5913@example.test · +601110005913 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,094
Current loyalty balance
Lifetime Spend
RM 5,119
Across 29 visits
Total Visits
29
Since 2025-05-17
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,094 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 15
Outlet purchase
2026-09-21 · Member activity · RM 133.50
App session
2026-09-09 · OPLUMO Outlet 15
Points credited
2026-08-28 · Member activity · RM 151.30
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 15
Outlet purchase
2026-08-04 · Member activity · RM 169.10
Points credited
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 186.90