Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05906
VM0005906Goldmember5906@example.test · +601110005906 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,155
Current loyalty balance
Lifetime Spend
RM 5,194
Across 44 visits
Total Visits
44
Since 2024-08-17
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,155 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 8
Outlet purchase
2026-09-18 · Member activity · RM 80.25
App session
2026-09-06 · OPLUMO Outlet 8
Points credited
2026-08-25 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 8
Outlet purchase
2026-08-01 · Member activity · RM 101.65
Points credited
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 112.35