Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05905
VM0005905Platinummember5905@example.test · +601110005905 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
5,105
Current loyalty balance
Lifetime Spend
RM 6,382
Across 42 visits
Total Visits
42
Since 2024-04-07
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,105 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 7
Outlet purchase
2026-04-03 · Member activity · RM 101.25
App session
2026-03-22 · OPLUMO Outlet 7
Points credited
2026-03-10 · Member activity · RM 114.75
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 128.25
Points credited
2026-02-02 · OPLUMO Outlet 7
Outlet purchase
2026-01-21 · Member activity · RM 141.75