Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05890
VM0005890Goldmember5890@example.test · +601110005890 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,509
Current loyalty balance
Lifetime Spend
RM 4,387
Across 41 visits
Total Visits
41
Since 2024-05-13
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 9
Outlet purchase
2026-04-21 · Member activity · RM 87.00
App session
2026-04-09 · OPLUMO Outlet 9
Points credited
2026-03-28 · Member activity · RM 98.60
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 110.20
Points credited
2026-02-20 · OPLUMO Outlet 9
Outlet purchase
2026-02-08 · Member activity · RM 121.80