Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05885
VM0005885Membermember5885@example.test · +601110005885 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
897
Current loyalty balance
Lifetime Spend
RM 1,122
Across 40 visits
Total Visits
40
Since 2024-10-17
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
897 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 4
Outlet purchase
2026-09-07 · Member activity · RM 26.25
App session
2026-08-26 · OPLUMO Outlet 4
Points credited
2026-08-14 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 4
Outlet purchase
2026-07-21 · Member activity · RM 33.25
Points credited
2026-07-09 · OPLUMO Outlet 4
Outlet purchase
2026-06-27 · Member activity · RM 36.75