Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05880
VM0005880Membermember5880@example.test · +601110005880 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
811
Current loyalty balance
Lifetime Spend
RM 1,014
Across 35 visits
Total Visits
35
Since 2024-10-13
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
811 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 24.00
App session
2026-05-24 · OPLUMO Outlet 16
Points credited
2026-05-12 · Member activity · RM 27.20
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 16
Outlet purchase
2026-04-18 · Member activity · RM 30.40
Points credited
2026-04-06 · OPLUMO Outlet 16
Outlet purchase
2026-03-25 · Member activity · RM 33.60