Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05875
VM0005875Membermember5875@example.test · +601110005875 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
888
Current loyalty balance
Lifetime Spend
RM 1,110
Across 15 visits
Total Visits
15
Since 2025-11-16
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
75d
2026-07-26
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
888 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 57.75
App session
2026-07-02 · OPLUMO Outlet 11
Points credited
2026-06-20 · Member activity · RM 65.45
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 11
Outlet purchase
2026-05-27 · Member activity · RM 73.15
Points credited
2026-05-15 · OPLUMO Outlet 11
Outlet purchase
2026-05-03 · Member activity · RM 80.85