Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05874
VM0005874Goldmember5874@example.test · +601110005874 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,225
Current loyalty balance
Lifetime Spend
RM 5,282
Across 42 visits
Total Visits
42
Since 2024-09-13
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,225 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 10
Outlet purchase
2026-09-09 · Member activity · RM 120.75
App session
2026-08-28 · OPLUMO Outlet 10
Points credited
2026-08-16 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 10
Outlet purchase
2026-07-23 · Member activity · RM 152.95
Points credited
2026-07-11 · OPLUMO Outlet 10
Outlet purchase
2026-06-29 · Member activity · RM 169.05