Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00587
VM0000587Membermember587@example.test · +601110000587 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
899
Current loyalty balance
Lifetime Spend
RM 1,124
Across 34 visits
Total Visits
34
Since 2025-01-30
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
899 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 10
Outlet purchase
2026-09-04 · Member activity · RM 21.00
App session
2026-08-23 · OPLUMO Outlet 10
Points credited
2026-08-11 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 10
Outlet purchase
2026-07-18 · Member activity · RM 26.60
Points credited
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 29.40