Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05866
VM0005866Silvermember5866@example.test · +601110005866 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,472
Current loyalty balance
Lifetime Spend
RM 1,840
Across 31 visits
Total Visits
31
Since 2025-03-11
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,472 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 2
Outlet purchase
2026-08-21 · Member activity · RM 59.25
App session
2026-08-09 · OPLUMO Outlet 2
Points credited
2026-07-28 · Member activity · RM 67.15
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 75.05
Points credited
2026-06-22 · OPLUMO Outlet 2
Outlet purchase
2026-06-10 · Member activity · RM 82.95