Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05857
VM0005857Membermember5857@example.test · +601110005857 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
699
Current loyalty balance
Lifetime Spend
RM 875
Across 13 visits
Total Visits
13
Since 2025-09-26
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
699 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 10
Outlet purchase
2026-04-18 · Member activity · RM 66.00
App session
2026-04-06 · OPLUMO Outlet 10
Points credited
2026-03-25 · Member activity · RM 74.80
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 10
Outlet purchase
2026-03-01 · Member activity · RM 83.60
Points credited
2026-02-17 · OPLUMO Outlet 10
Outlet purchase
2026-02-05 · Member activity · RM 92.40