Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05856
VM0005856Membermember5856@example.test · +601110005856 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
732
Current loyalty balance
Lifetime Spend
RM 916
Across 5 visits
Total Visits
5
Since 2026-07-06
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
732 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 9
Outlet purchase
2026-09-04 · Member activity · RM 122.25
App session
2026-08-23 · OPLUMO Outlet 9
Points credited
2026-08-11 · Member activity · RM 138.55
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 9
Outlet purchase
2026-07-18 · Member activity · RM 154.85
Points credited
2026-07-06 · OPLUMO Outlet 9
Outlet purchase
2026-06-24 · Member activity · RM 171.15