Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 05855
VM0005855Membermember5855@example.test · +601110005855 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
764
Current loyalty balance
Lifetime Spend
RM 955
Across 8 visits
Total Visits
8
Since 2026-06-05
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
764 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 8
Outlet purchase
2026-09-27 · Member activity · RM 96.75
App session
2026-09-15 · OPLUMO Outlet 8
Points credited
2026-09-03 · Member activity · RM 109.65
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 8
Outlet purchase
2026-08-10 · Member activity · RM 122.55
Points credited
2026-07-29 · OPLUMO Outlet 8
Outlet purchase
2026-07-17 · Member activity · RM 135.45