Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05850
VM0005850Silvermember5850@example.test · +601110005850 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,316
Current loyalty balance
Lifetime Spend
RM 1,646
Across 39 visits
Total Visits
39
Since 2024-08-07
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 35.25
App session
2026-05-29 · OPLUMO Outlet 3
Points credited
2026-05-17 · Member activity · RM 39.95
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 3
Outlet purchase
2026-04-23 · Member activity · RM 44.65
Points credited
2026-04-11 · OPLUMO Outlet 3
Outlet purchase
2026-03-30 · Member activity · RM 49.35