Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00585
VM0000585Silvermember585@example.test · +601110000585 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,635
Current loyalty balance
Lifetime Spend
RM 2,044
Across 18 visits
Total Visits
18
Since 2025-08-11
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,635 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 8
Outlet purchase
2026-06-01 · Member activity · RM 108.00
App session
2026-05-20 · OPLUMO Outlet 8
Points credited
2026-05-08 · Member activity · RM 122.40
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 8
Outlet purchase
2026-04-14 · Member activity · RM 136.80
Points credited
2026-04-02 · OPLUMO Outlet 8
Outlet purchase
2026-03-21 · Member activity · RM 151.20