Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05829
VM0005829Membermember5829@example.test · +601110005829 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
768
Current loyalty balance
Lifetime Spend
RM 961
Across 16 visits
Total Visits
16
Since 2025-12-01
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
768 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 16
Outlet purchase
2026-08-16 · Member activity · RM 38.25
App session
2026-08-04 · OPLUMO Outlet 16
Points credited
2026-07-23 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 48.45
Points credited
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 53.55