Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05827
VM0005827Membermember5827@example.test · +601110005827 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
652
Current loyalty balance
Lifetime Spend
RM 816
Across 6 visits
Total Visits
6
Since 2026-04-24
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
78d
2026-07-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
652 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 14
Outlet purchase
2026-07-11 · Member activity · RM 132.00
App session
2026-06-29 · OPLUMO Outlet 14
Points credited
2026-06-17 · Member activity · RM 149.60
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 14
Outlet purchase
2026-05-24 · Member activity · RM 167.20
Points credited
2026-05-12 · OPLUMO Outlet 14
Outlet purchase
2026-04-30 · Member activity · RM 184.80