Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05823
VM0005823Goldmember5823@example.test · +601110005823 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,656
Current loyalty balance
Lifetime Spend
RM 3,321
Across 36 visits
Total Visits
36
Since 2025-01-01
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,656 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 10
Outlet purchase
2026-09-11 · Member activity · RM 81.75
App session
2026-08-30 · OPLUMO Outlet 10
Points credited
2026-08-18 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 10
Outlet purchase
2026-07-25 · Member activity · RM 103.55
Points credited
2026-07-13 · OPLUMO Outlet 10
Outlet purchase
2026-07-01 · Member activity · RM 114.45