Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05821
VM0005821Goldmember5821@example.test · +601110005821 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,491
Current loyalty balance
Lifetime Spend
RM 4,365
Across 44 visits
Total Visits
44
Since 2024-08-11
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,491 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 8
Outlet purchase
2026-09-12 · Member activity · RM 77.25
App session
2026-08-31 · OPLUMO Outlet 8
Points credited
2026-08-19 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 8
Outlet purchase
2026-07-26 · Member activity · RM 97.85
Points credited
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 108.15