Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05818
VM0005818Silvermember5818@example.test · +601110005818 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,973
Current loyalty balance
Lifetime Spend
RM 2,467
Across 37 visits
Total Visits
37
Since 2024-07-30
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
153d
2026-05-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,973 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 5
Outlet purchase
2026-04-27 · Member activity · RM 60.00
App session
2026-04-15 · OPLUMO Outlet 5
Points credited
2026-04-03 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 5
Outlet purchase
2026-03-10 · Member activity · RM 76.00
Points credited
2026-02-26 · OPLUMO Outlet 5
Outlet purchase
2026-02-14 · Member activity · RM 84.00