Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05808
VM0005808Goldmember5808@example.test · +601110005808 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,502
Current loyalty balance
Lifetime Spend
RM 3,129
Across 30 visits
Total Visits
30
Since 2025-04-06
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 12
Outlet purchase
2026-08-29 · Member activity · RM 96.00
App session
2026-08-17 · OPLUMO Outlet 12
Points credited
2026-08-05 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 12
Outlet purchase
2026-07-12 · Member activity · RM 121.60
Points credited
2026-06-30 · OPLUMO Outlet 12
Outlet purchase
2026-06-18 · Member activity · RM 134.40